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FAQ

I don't see any availability online, can I book over the phone?

Should you not see availability online please feel free to contact the reservation team on +44 203 145 1000

Why can't I book later than 22:00 if opening times are until midnight?

The last entrance time is 22:00. This gives all our guests comfortable amount of time to enjoy their meal before the restaurant closure at midnight.

How many people can you accommodate in the Private dining rooms?

Our private rooms can accommodate up to 22 people (subject to availability).

Can you share private dining room availability with me?

Please use our website to see real time availability https://www.bobbobricard.com/city/reservations and to securely proceed with your provisional reservation.

Do you have an area where we can have drinks before our PDR reservation?

Each Private dining room has the drink reception area to accommodate pre-drinks and canapés. 

Do you have a bar area where we can have drinks beforehand?

Yes, The bar Lounge on first come first serve bar food and drinks, subject to availability and maximum of 8 people.

Do you have set/reduced menus for PDR?

Our full A La Carte menu is available in each of the Private Dining Rooms or you can opt for one of our carefully curated set menus starting from £55 per person.

Is there anything you do to mark special occasions?

For all celebratory reservations we offer a , mini birthday cake with a sparkler at £4.00 a cake. This is presented alongside dessert order. Please kindly note, we are unable to offer written personalised messages.

Allergens: contains eggs, soya, dairy, wheat, and gluten.

Can I bring a cake for my birthday?

You are welcome to bring your own cake, subject to a cakeage fee of £10 per person. For private room reservations there is no cakeage fee if the minimum spending is reached.

Please be advised that we cannot accept deliveries on behalf of our guests or store any of their belongings prior to or after their visit.

Can we book just for drinks?

Please kindly be advised that we don’t take any reservations for drinks only. All reservations are for full meals. However, you are welcome to come in as a walk-in and we will try to accommodate you at our Bar Lounge on first come first serve basis, subject to availability and maximum of 4 people.

What does "full meal" mean?

A full meal is considered at least a two-course meal including the main course.

I am trying to book and the website is requesting pre-payment, do you charge for all reservations?

Pre-paymnets are only applicable to extended stay booth reservations. Standard reservations are not subject to any charges.

I have to provide credit card details; do you charge anything at the time of the booking?

Credit card details are required to secure the booking against no-show/late cancellation (see Cancellation Policy for details).

Can I cover a bill for the party coming tonight over the phone or pre-pay?

Regretfully we do not accept any pre-payments over the phone/email/bank transfer. We do offer various selection of Gift Vouchers at any denomination, from £50 to £1000 available via https://bob-bob-ricard.mytoggle.io/shop/bob-bob-ricard-gift-card.

Can I purchase a physical voucher at your restaurant?

All our vouchers can only be purchased online, we do not offer physical vouchers.

Do you have Wheelchair access?

Our restaurant is fully accessible via lifts from the ground floor to the Level 3 (no ramps required).

Do you allow dogs?

We only allow service dogs.

Are jeans & trainers allowed?

The dress code at our restaurant is elegant, smart casual, fashionwear. Please kindly note no sportswear & gym clothes. Jeans are allowed, with no rips. Smart fashion trainers are welcome too.